Forgot your login?

  • Retrieve your account information by entering your information in the fields below. If you successfully look up your account, you will be asked to set a password on the next screen.

    For security reasons, all three fields are required.

  • This field is for validation purposes and should be left unchanged.

If you do not have your Subscriber ID#, please call VSO Customer Service at 604.876.3434, Monday to Friday, 9am to 7pm.

If the Account Lookup does not work for you, you may have an alternative telephone number registered with the VSO - please try an alternate phone number to lookup your account again. If it still does not work, please call the VSO.